Privacy Policy

OVERVIEW

NUTILIOUS FOODS LLP (“NFL”), bearing Registration No: ACD-7884, owns and operates the domain [https://www.nutovia.in] (“Website”). Our Registered Office is located at:
91 Springboard, 74 Technopark, 74/II, “C” Cross Road, Opp. Gate No. 2, SEEPZ, Chakala MIDC, Andheri East, Mumbai – 400065, Maharashtra, India.

We respect YOUR privacy and are committed to protecting the Information YOU share with us. This Privacy Policy (“Policy”) outlines how we collect, use, process, and share personal data through the Website.

This Policy is an electronic record under the Information Technology Act, 2000, the SPDI Rules, the Digital Personal Data Protection Act, 2023, and other applicable laws. It does not require any digital or physical signatures.

CONSENT

By using our Website, YOU agree to the terms of this Policy. If YOU provide Personal Information about someone else, YOU confirm they are aware and consent to their information being shared and processed under this Policy.

SCOPE

This Policy explains:

  • What Information we collect
  • Why and how we use it
  • With whom it is shared
  • Your rights and choices
  • How we protect the Information

INFORMATION WE COLLECT

1. Personal Information

Includes name, address, contact number, email, date of birth, and any data that identifies YOU directly.

2. Sensitive Personal Data or Information (SPDI)

Includes passwords, payment information, financial data, etc. We will collect SPDI only with YOUR explicit consent.

3. Non-Personal Information

Includes IP address, browser type, OS, device information, usage data, etc.

4. Usage Information

Data on Website usage, traffic, time spent, interaction patterns, and analytics.

COLLECTION METHODS

We collect Information when YOU:

  • Register on our Website
  • Place an order
  • Participate in surveys or promotions
  • Contact us directly
  • Browse the Website

USE OF INFORMATION

We use Information to:

  • Process and deliver YOUR orders
  • Maintain and manage YOUR account
  • Respond to YOUR queries
  • Improve Website functionality
  • Provide customized content and recommendations
  • Communicate with YOU about services, offers, or updates

COOKIES

We use cookies and tracking tools to improve YOUR experience on the Website. Cookies help:

  • Save login info and cart data
  • Track browsing patterns
  • Offer personalized content

YOU can choose to disable cookies from browser settings, though some features may not function optimally.

INFORMATION SHARING

We do not sell or rent your Information. We may share it:

  • With affiliates and partners for service delivery
  • With payment gateways to process orders
  • With government agencies under legal obligations
  • With third-party service providers under strict confidentiality

THIRD-PARTY SERVICES

We may use or link to third-party services, such as YouTube API Services, which are subject to their own terms:

We are not responsible for third-party content or privacy practices.

DISCLOSURE TO ACQUIRERS

In the event of a merger, acquisition, or sale, YOUR Information may be shared with the new entity or investor.

CONTROL OVER YOUR DATA

YOU may:

  • Withdraw consent by writing to contact@nutovia.in
  • Request to correct, update, or delete YOUR data
  • Request account deletion anytime via email

We may restrict access to services if consent is withdrawn.

DATA STORAGE

We retain YOUR data:

  • For as long as necessary to fulfill the purpose it was collected
  • In compliance with applicable legal and regulatory requirements

SECURITY MEASURES

We employ industry-standard technical and organizational safeguards to protect YOUR data. However, data transmission over the internet is not entirely secure. YOU are responsible for keeping YOUR login credentials confidential.

MINORS

Our services are not intended for minors. If YOU are using the Website on behalf of a minor or another individual, YOU represent that YOU are authorized to do so.

LIMITATION OF LIABILITY

We are not liable for:

  • Indirect or consequential losses due to use of the Website
  • Data misuse by third parties
  • Events beyond our control (Force Majeure)

OPT-OUT

YOU may opt-out of marketing communications by clicking the unsubscribe link in our emails. However, transactional communications related to YOUR orders will still be sent.

CHANGES TO THIS POLICY

This Policy may be updated periodically. We will notify YOU via email or through the Website. Continued use of the Website constitutes acceptance of the revised Policy.

GOVERNING LAW & DISPUTE RESOLUTION

This Policy is governed by Indian law.
Disputes shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996, with the seat and venue in Mumbai, Maharashtra.
Language of arbitration: English
Arbitration costs will be borne equally by both parties.

GRIEVANCE REDRESSAL

For questions, concerns, or grievances, contact our Grievance Officer:

Mr. Aditya Arora
Partner, Nutilious Foods LLP
10-104, Ground Floor, B Wing, ORM Corporate Plaza, Royal Palms,
Goregaon East, Mumbai - 400065
📧 contact@nutovia.in
📞 +91 9811133466
🕒 Mon – Fri | 11:00 AM – 06:00 PM

CONTACT US

If YOU have any questions about this Policy, email us at:
📧 contact@nutovia.in